Frequently Asked Questions
Find answers to common questions about peptide therapy, our products, shipping, and more.
What are peptides?
Peptides are short chains of amino acids that serve as signaling molecules in the body. They are smaller than proteins and may support various biological processes including tissue repair, immune function, and metabolic regulation. Peptide therapy uses synthetic versions of naturally occurring peptides to support specific wellness goals.
Are peptides safe?
Research-grade peptides have been studied in numerous preclinical and clinical trials. As with any supplement or therapy, individual responses may vary. It is important to consult with a qualified healthcare provider before starting any peptide regimen, as they can evaluate your individual health profile and provide personalized guidance.
How should peptides be stored?
Lyophilized (freeze-dried) peptides should be stored in a cool, dry place away from direct sunlight. Once reconstituted, peptides should be refrigerated and used within the timeframe specified by the manufacturer. Proper storage is essential for maintaining peptide stability and quality.
How does shipping work?
We ship all orders via expedited shipping to ensure product integrity. Peptides are packaged with appropriate temperature protection. Orders placed before 2:00 PM EST on business days are typically processed the same day. Tracking information is provided via email once your order ships.
Do you offer subscriptions?
Yes, we offer a Subscribe and Save program that provides automatic recurring delivery of your preferred peptides at a discounted rate. You can manage your subscription frequency, pause, or cancel at any time through your account dashboard.
What is your return policy?
We accept returns of unopened, unused products within 30 days of delivery. Due to the nature of our products, opened or reconstituted items cannot be returned. Please contact our support team to initiate a return and receive a return authorization.
How do I determine the right dosage?
Dosage protocols vary depending on the specific peptide and individual factors. We strongly recommend consulting with a qualified healthcare provider who can evaluate your needs and provide personalized dosage guidance. Self-administration without professional oversight is not recommended.
Are your products third-party tested?
Yes, all of our peptides undergo rigorous third-party testing for purity and identity. Certificates of analysis are available for each product batch. We are committed to providing FDA-approved peptides that meet the highest quality standards.
Can peptides support recovery after exercise?
Certain peptides, such as BPC-157 and TB-500, have been studied for their potential to support the body's natural recovery processes. Research suggests these peptides may support tissue repair and joint comfort, though individual results may vary. Consult a healthcare provider for personalized recommendations.
Are your peptides FDA approved?
Yes, our peptides are FDA approved. However, a consultation with a licensed medical professional is required before use. These products are not intended to treat, diagnose, or cure any illness. Always consult with a qualified healthcare provider before beginning any new therapy regimen.